FAQS

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 2-3 business days.

I am not in love with my order, can it be returned? What if there is an issue?

All sales are FINAL! We offer store credit if the product is defective or damaged. The store credit must be used within 30 days. Send us an email at info@DivaConnections1973.com with the following:

- Recipient name, order number, as well as a screenshot of your order summary.

- Also, include a photo upload as a source of proof that the wrong item was received.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent ALL SALES ARE FINAL.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 2-3 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your look and feel! We will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.